Drainage Incidents

Emergency response for internal backups, waste blockages and urgent investigation of repeated drainage failures.

Our emergency drainage service handles all types of drainage incidents across Southwark. From blocked drains to CCTV surveys, our specialists respond 24/7 with professional-grade equipment.

Blocked Drain Clearance

We clear blockages in drains, sinks, toilets and surface water systems quickly using professional-grade equipment, with same-day appointments available across London.

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High-Pressure Water Jetting

Stubborn blockages caused by grease, scale or debris build-up are cleared using high-pressure water jetting — a thorough and environmentally friendly method that restores full flow.

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CCTV Drain Surveys

A camera is passed through the drainage system to identify blockages, cracks, collapses or root ingress without any need for excavation, followed by a full written report.

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Collapsed and Damaged Pipe Repairs

Where a survey identifies a collapsed or structurally damaged section of pipe, we carry out targeted repairs to restore the integrity of the drainage system.

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Root Ingress Removal

Tree and plant root intrusion is a common cause of recurring blockages and pipe damage. We remove root ingress and recommend solutions to prevent it returning.

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No-Dig Pipe Relining

Using trenchless lining techniques, we reinforce and repair existing pipework from the inside, avoiding costly and disruptive excavation.

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Basement and Lower Ground Flooding

We respond to flooding in basements and lower-ground areas caused by drainage failure, clearing water and addressing the underlying cause to prevent recurrence.

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Emergency Foul and Surface Water Pumping

Where standing foul or surface water presents a health or property risk, we deploy pumping equipment to remove it rapidly and safely.

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Pre-Purchase Drain Surveys

Before buying a property, a drain survey can reveal hidden issues that aren't visible above ground, helping you make an informed decision and avoid unexpected repair costs.

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Drain Condition Reports for Insurance and Legal Use

Every CCTV survey is followed by a detailed report with footage and findings, suitable for insurance claims, disputes or legal proceedings.

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Preventative Drain Maintenance

Scheduled jetting and inspection reduces the likelihood of future blockages, protecting your property from repeat drainage emergencies.

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Odour and Contamination Removal

Persistent drain odours often signal a deeper issue. We identify the source and carry out cleaning and remediation to fully resolve it.

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Drainage FAQs

What actually counts as a drainage emergency?

Internal sewage or waste backup, a toilet or basin that won't drain and is rising, foul odours suggesting a stack failure, or basement flooding from a blocked drain all count. If waste water is coming back into the property, treat it as urgent and call straight away.

Do you need to dig up my garden or driveway to clear a blockage?

Not usually. Most blockages are cleared with high-pressure jetting or mechanical rodding through existing access points. Where a CCTV survey shows a collapsed or damaged pipe, we'll always discuss no-dig relining options before recommending excavation.

How much does emergency drain unblocking cost?

Our standard call-out starts from £150 + VAT for the first hour, which covers initial clearance and diagnosis. If the survey shows a more significant issue — root ingress or a collapsed section, for instance — we'll quote the exact cost of further work before starting.

Can you deal with a sewage backup in a basement?

Yes. We treat internal sewage ingress as a priority call-out, combining rapid extraction with antimicrobial sanitisation, and we clear the underlying blockage so the same backup doesn't happen again on the next heavy rainfall.

Can I get a written report for my landlord, managing agent or insurer?

Yes. Every CCTV survey and drainage call-out can be followed by a written report with footage and findings, suitable for insurance claims, landlord records or resolving a dispute over responsibility for a shared drain.

The blockage keeps coming back — what should I do?

Recurring blockages usually point to a specific cause — root ingress, a partial collapse, or a misaligned joint — that clearing alone won't fix. A CCTV survey identifies the actual cause so we can recommend a permanent solution instead of another temporary clear-out.

Drainage Emergency?

Call our incident desk for immediate assistance.

Call 07458 148224
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